Retail in today’s climate is a very fickle industry. Customers are empowered to choose among a variety of brick and mortar retailers as well as online options. The rise of the Internet and web retailers, such as Amazon and eBay has enabled information to be at a customer’s fingertips to make quick decisions on purchases. They have plenty of choices.
Read MoreIn this article we explore the seismic shift that is occurring in digital advertising as a result of cognitive computing, social media, and mobile technologies.
Read MoreI’ve been selling and been in front of senior executive clients for the better part of 20 years. I’ve had some exemplary sales training, as at IBM and elsewhere, but some of my best ‘teachers’ have been my clients who have taught me over the years what it looks like to earn their business and their trust. Follows are a few of my thoughts on ‘mistakes’ I see that companies make when engaging with clients and ultimately trying to sell and move their products and capabilities.
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